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Technologies
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The enforcement app was designed to allow enforcement authorities to conduct inspections at the parking location and confirm if only vehicles with active permits were parked. The app also allows the authorities to create records for vehicles that violate the parking regulations to be towed away. The enforcement app was designed to be simple to use and streamlined, allowing authorities to quickly and easily confirm parking permits and take enforcement actions.
The two applications are seamlessly integrated, allowing for real-time communication between the resident and enforcement applications. This ensures that the enforcement authorities could easily access information about the residents’ parking permits and take enforcement actions quickly and efficiently.
Features
Create & manage residential parking permits for own vehicles.
Purchase parking permits for guests based on their duration of stay.
Reserve amenities available in the property via the app.
Report parking violators who are parked in fire lanes or your own parking spot.
Have visibility on vehicles’ logs to the ticket/fine violators.
Access a list of users who are red-flagged.
Create entries for activities happening in the properties’ parking lot during the inspection.
Option to use the app in offline mode and sync data once the network is available.
Challenges
Both the resident and enforcement apps are integrated with shared data access and updates. The permits created through the resident app are visible to authorities through the enforcement app. A seamless user experience is crucial for both app users as even minor bugs could cause issues for both user bases.
Goals
The apps are built on older technologies that aren’t supported. The goal is to move from older technologies to newer industry standards while still retaining support for the existing user base and slowly transitioning out to the latest technologies.
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User Menu
The User menu screen is a central hub for managing your account and accessing app features. From this screen, you can view and edit your profile information, and manage your account settings, such as notification preferences and password updates.
My Dashboard
The Dashboard screen is your go-to screen for all parking-related activities in the app. Here, you can access key features such as booking instant permits, ordering resident permits, reporting parking violations, and contacting the business.
Email Reliant Parking
The Email screen is where you can send an email to reach out to the business. This screen typically contains a form where you can input your name, email address, subject, and message.
Confirm Delivery Address
The Confirm Delivery Address screen is where you can ensure that the correct delivery address is entered before finalizing your order. This screen typically includes fields for the recipient’s name, delivery address, and any additional delivery instructions.
Order Reserved Permit
The Order Reserved Parking Permit screen is where users can order a reserved parking permit for their vehicles. This screen typically includes fields where users can input their vehicle details, such as make, model, and license plate number.
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