Get The Power of Unified Communications
- Twilio for Consistent Customer Experience.
- Send and Receive Text Messages.
- Make and Receive Phone Calls.
Ensure customer satisfaction with Twilio's messaging, calling, and transcription services.
Twilio Messaging API
Send and receive messages at scale. Be everywhere your customers are. Messages can be sent and received from people in over 180 countries without having to use VPS or additional software.
Twilio Voice API
Use an engaging voice experience that you can quickly scale and modify. Add features like Interactive Voice Response (IVR), speech recognition and recording transcriptions to create a telephony system that you and your customers will appreciate.
Twilio Video API
Video API lets you build the video application of your dreams. Start with a blank page and then create bespoke videos using APIs and SDKs that work across all major browsers and devices ensuring everyone can see your masterpiece wherever they are.
Reach customers where they already are
With smartphones everywhere, effective communication with customers is crucial. BitCot helps you build a communications hub for live chat, voice calls, text messages, push notifications, and more, ensuring you can handle sensitive issues efficiently.
Build a WhatsApp Business Bot for Your Business
WhatsApp Business API is a new set of APIs that allows businesses to customize their presence on WhatsApp, reaching customers directly through chat. With the launch of WhatsApp Business API and the Twilio Flex-based Notify service, we can help you build customer support bots, delivery notifications, and more over WhatsApp.
Develop Customer Relationships Securely
Scaling any business threatens to expose you to a wide variety of issues, and many businesses face this every single day. Twilio’s Account security APIs help you protect what you’ve worked so hard to build with your customers. If you’re looking for secure software that helps you forge an honest, two-way relationship with your customers while protecting them from all sorts of threats, then Twilio’s APIs are just what the doctor ordered!
Build a Contact Center Tailored to Your Business
We help you build a cloud contact center solution platform that removes the need for any complex on-premise software. Contact centers report a cost savings of 34% over traditional tools due to its 100% cloud environment. Additionally, this solution offers an effective way to streamline business processes, boost efficiency, and create personalized experiences for customers.
For example, you can now put relevant information at your agents’ fingertips so your customers get highly personalized interactions – even if they reach your company via any number of communication channels – all managed on a single platform!
Custom Solutions Built By Us
The application’s easy-to-use dashboard is simple, clean, and feature-rich. Employees can track orders from a single screen. Our bot communicates with a Node app and React-based web portal to display orders upon customer arrival, helping warehouse staff efficiently process and deliver to designated parking slots, while also calculating customer waiting times for optimal delivery efficiency.
