CRM Integration Services
Enhance your custom CRM, ERP or CMS by seamlessly integrating advanced AI-powered voice & SMS capabilities. Gain visibility, increase productivity and improve customer experience.
Powerful Voice and SMS platform. Unify reporting by synching call and SMS data directly into your business application’s reporting dashboard.
Click-To-Call
One-click dial through leads or contacts in your custom CRM or spreadsheet.
SMS & Voicemail Templates
Spending less time writing texts and leaving voicemails and more time closing the deal.
Screen-pop & Automation blogging
Display pertinent call data directly in PowerCall and log call data to your custom CRM.
AI Local Presence
Enjoy 500% more pick-ups as you dial across the US and Internationally with Local Presence phone numbers.
Voicemail Drop
Save time by leaving voicemails while you are on to the next dial. Record as many Voicemails as you like.
Click-to-Call
Load up a list of prospective customers and efficiently dial down the list in Custom CRM or anywhere on the web.
Any Device. Anywhere
Your Custom CRM Contacts are always at your fingertips, from deskphones to mobiles.
Live Call Coaching
Listen to live calls as they are happening. Barge in to help out or simply whisper only to your agent to help close the deal.
Screen Pops
Deal size, Org. information, Name and Location — Custom CRM data pushed to your screen for every incoming call.
Custom Call Dispostions
Enable your team to use dispositions in Custom CRM with your own Sales Lingo and Process.
Reporting Insights
Quickly identify rock stars and poor performers by reviewing call metrics over any time period.
Jumpstart your project today the smart way
No matter where you are in the planning process of your app, our experts are happy to help you. Our expert consultants discuss your plans & challenges, evaluate your existing mobile apps or even make some initial recommendations.
Think big and build fast with the enterprise CRM integration services
- Technical resources to help you scope, architect, and deploy your apps
- Program management to help meet technical and business objectives
- Higher reliability from guaranteed availability increase to 99.99%
- Easier communication with multiple support channels
Voice and Messaging Tools to juice your numbers
Call Waiting
Know if that valuable lead is calling you back and put your current call on
hold to close the deal.
01
SMS Messaging
Send and Receive business SMS messages with ease. Use SMS templates to send personalized messages quickly.
02
Voicemail Drop
Leaving a voicemail with the push of a button will save you hours a day if you make 60 – 90 calls a day.
03
CRM Integration
Log dispositions to Custom CRM after each call to automate next tasks: SMS Messages, Future Calls, Emails and more.
04
Custom Fields Integration
Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.
SMS Integration
Create a multi-channel customer journey with personalized SMS messages. Connects enterprises to their global customers with the world’s fastest & most reliable SMS, Voice & Chat APIs.
Voice Integration
VoiceWorX for PABX or Direct Routing provides your customers with the benefits of quickly and inexpensively voice-enabling their Office 365 tools using their existing phone system.
Why BitCot for CRM Integration with Voice, SMS Development?
The most reliable cloud communications company in San Diego.
Highly Secure
Information security management system
Superior Quality
Best success rates, voice quality and reduced latency
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes
Patented Solutions
Gain competitive advantage
from patented products
Scale at Ease
Grow at will, expand without
worrying about infrastructure
Best Support
18×7 customer support via
phone, email and Twitter
