ROAM Maui - Flight Booking Web App Development Case Study

ROAM Maui provides a unique feature to make bookings for members, vertical family members, guests with pets and lap infants with and without seat based on the type of their membership.

It is membership-based private air shuttle service between Maui to Mainland and vice versa.

Website:https://roam-maui.com

Features

Agents have a separate login and can manage bookings on behalf of the customers.

Members have an ability to get their unused booked passes to their accounts.

Capturing the log files in the admin site on member activities that took place within the application and their timings.

Auto-renewal feature is a unique feature which will automatically renew the membership if the member subscription ends and has the next upcoming subscription in place.

Merging multiple bookings made on the same date and same flight as a single booking and even passes count will be calculated as a single booking.

Having the ability to send SMS to the members in the single booking and also to the members in the whole flight and the same has been captured in the logs.

Member communications – sending the booking confirmation, flight reminder emails and cancellation emails to all the passengers booked for a flight at the scheduled time. Sending Meal preference reminder emails to passengers who have not selected the food.

Challenges

Deducting passes count with respect to the booking members, departure date and subscription plans when booking is created.
SMS and Email Notification – Integration of Send grid and twilio and scheduling the cron to run at different durations for multiple durations to send emails to the passengers at the specified time.
Sending manifest automatically to catering service and air service authority on scheduled time.
Updating the time as per the mainland and island timings in flight schedule and same as in admin.
Integrating the webhook with the Front End application

Project Goals

Making applications more user friendly on mobile.
Making application more elegant on Standby list, Passes count and Membership tasks.
Admin should have the ability to update the flight schedule and food menu into the application.

Showcase

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Manage Tab

All the Upcomings bookings will be listed under Upcomings tab, once the flight is reached the destination it will be moved to Completed state and Cancelled bookings will be under Cancelled tab. Standby tab consist of waitlist members which was added by both the member and admin directly.

Profile Tab

There are three profiles Member, Guest and Agent profile. Email id and Phone number are mandatory on profile creation flow. Each profile has limitations on the usage of the passes count based on the membership.