PROJECT NEEDS
  • Integration with multiple APIs for booking and availability.
  • Prevention of race conditions to avoid double bookings.
  • Offline resilience to handle network failures gracefully.
  • Support for guest users and registered accounts, with flexible booking and management.
HOW WE DELIVERED
  • Developed a cross-platform React Native app with Expo to support both Android and iOS.
  • Integrated dual Apollo Client for handling two separate GraphQL endpoints.
  • Implemented a reservation lock mechanism to prevent race conditions.
  • Built network-aware request handling to improve offline resilience and error messaging.
GAME-CHANGING FEATURES
  • Multi-API Orchestration: Seamlessly integrates two GraphQL endpoints.
  • Race Condition Prevention: Ensures reservation locking during booking to prevent conflicts.
  • Offline Resilience: Graceful error handling and retry options during network failures.
  • Guest Mode: Allows passengers to book shuttles without registering.
CLIENT VALUE ACHIEVED
  • Improved Booking Flow: Streamlined shuttle reservations with easy-to-follow steps.
  • Enhanced User Experience: Faster load times and fewer error notifications.
  • Increased Efficiency: Reduced API call failures and unnecessary re-renders.
  • Higher User Satisfaction: Smooth booking and real-time availability.

Custom-Built for the Cruise Transportation Industry

sitka app case study
sitka doc app sl3

Project Goal: Design and Develop Advanced Shuttle Reservation for Cruise Tourism

The project goal was to design and implement a seamless shuttle transportation system for cruise passengers in Sitka, Alaska that manages the complete reservation lifecycle, integrates with complex inventory systems, and provides real-time availability across multiple cruise lines.

sitka the goal challenges

Project Challenge

Bitcot faced the challenge of integrating two separate GraphQL endpoints with distinct authentication mechanisms, which could have created bottlenecks and delays. This was solved by using two independent Apollo clients, each configured with context-based header injection for per-request customization. We also implemented network-aware request handling to ensure smooth operation even when the network was unavailable.

👏🏽 Transformative Solution: Smart Shuttle Reservation & Inventory Integration System for Cruise Passengers

A robust digital solution, Sitka Doc App, enabling seamless shuttle bookings for cruise passengers in Sitka, Alaska, with real-time availability tracking, end-to-end reservation processing, and deep integration with complex cruise inventory systems.