A large enterprise organisation faced a significant operational challenge: ensuring that every change made across its data engineering and business intelligence platforms was traceable, documented, and matched against an approved change management ticket. Our team designed and delivered a fully automated Audit & Compliance solution built on the Microsoft Power Platform replacing manual audit work with intelligent automation, AI-powered ticket matching, and real-time compliance dashboards.

Our Purpose

  • Automate change tracking across all four enterprise platforms Databricks, Azure DevOps, Power BI, and Microsoft Fabric
  • Eliminate manual JIRA ticket cross-referencing with AI-powered semantic matching and automatic status resolution
  • Provide compliance and audit teams with a single, centralised hub for real-time visibility into change compliance status
  • Ensure zero unmatched records reach month-end audit cycles through automated follow-up and escalation workflows

How We Delivered

  • Built custom PCF dashboards using React components embedded within Power Apps, reading live from Microsoft Dataverse
  • Engineered Power Automate Cloud Flows with parent-child architecture to handle high-volume daily, weekly, and monthly data fetches
  • Integrated Azure OpenAI for semantic ticket matching  analysing JIRA ticket content against change record metadata for Matched / Needs Review decisions

Game-Changing Features

  • AI-driven JIRA ticket matching engine using Azure OpenAI semantic validation replacing keyword-based or manual linking
  • Configurable ‘Not a Change’ exclusion list for Power BI and Fabric modules, reducing false positives and notification fatigue
  • Multi-layer automated notification system: immediate alerts, weekly digests, and month-end follow-up reminders
  • Five real-time PCF dashboards with dynamic month selectors, KPI cards, match rate metrics, and multi-sheet Excel export

Values Achieved

  • Eliminated inconsistent, error-prone manual change tracking across four enterprise platforms
  • Reduced audit preparation from days of manual effort to real-time dashboard readiness at any moment
  • Introduced an independent AI validation layer that prevents incorrectly linked JIRA tickets from passing compliance review
  • Delivered complete API execution history as an immutable audit trail of all automated data collection activity

From change detection to AI validation, automated notifications, and audit-ready dashboards all in one platform

Audit compliance DevOps pipeline dashboard with AI ticket matching built by Bitcot on Microsoft Power Platform

DevOps Pipeline Dashboard with match rate metrics, daily pipeline activity charts, and a live change record table showing AI-powered JIRA ticket match status across all Azure DevOps pipeline activity.

Power Apps API execution history and Power Automate flow built by Bitcot

Power Apps API execution history dashboard alongside a Power Automate cloud flow capturing and logging every automated data fetch across enterprise platforms in real time.

Project Goal — Centralised Compliance Automation and Real-Time Audit Visibility

Enterprise technology teams operating across Databricks, Azure DevOps, Power BI, and Microsoft Fabric had no automated way to link system changes to approved JIRA tickets. The goal was to build a scalable, Power Automate-driven platform that continuously captures change events, applies AI-powered semantic matching against JIRA tickets, and surfaces any unresolved items to the right people automatically. The solution was engineered to eliminate compliance risk and deliver audit-ready visibility without requiring engineering support for day-to-day operations.

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Overcoming the Challenge — No Automated Traceability, No Real-Time Compliance Control

The client's technology teams operated across multiple platforms where every meaningful change was required by internal governance policy to be linked to an approved JIRA ticket. Without automation, engineers manually recorded and cross-referenced changes a process that was inconsistent across teams, time-consuming at month-end, unreliable as data volumes grew, and entirely non-scalable. Changes were missed, tickets were incorrectly linked, and audit preparation consumed days of engineering time with no guarantee of accuracy.

👏🏽Transformative Solution — Intelligent Automation Across Every Layer of Compliance

The platform was architected as a complete compliance ecosystem — from automated data fetching across four enterprise APIs to AI-powered ticket validation and real-time PCF dashboards. Built on Microsoft Dataverse with Power Automate orchestration and Azure OpenAI at its core, the solution gave compliance and audit teams complete visibility and control over every change event across the organisation. Every layer of logging, notification, and validation was purpose-built for reliability, accountability, and long-term operational independence.

The Outcome

The Audit & Compliance Automation platform eliminated manual change tracking across four enterprise platforms and delivered measurable impact from day one. From real-time compliance dashboards to AI-validated ticket matching and automated month-end follow-up the solution transformed audit preparation from a multi-day manual effort into an always-ready, centralised compliance hub.

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ZERO COMPLIANCE GAPS

AI-VALIDATED MATCHING

REAL-TIME AUDIT DASHBOARDS

IMMUTABLE AUDIT TRAIL

Tech Stack

Key technologies used to deliver this solution

power app
Power-Automate-icon
dataverse
Azure-OpenAI
Tech React BitCot AI web in San Diego USA
jira-react-api
Databricks API
Azure-DevOps